Field Telecom Technician: Fiber, MACD & Onsite Installations

Ledcor Group; Birmingham (AL); On-site; USD 45,000 - 75,000; Full time

Job summary

Ledcor Technical Services is seeking a Field Operations Technician to perform installation, restoration, and maintenance of network services across North America. You will work on MACD tasks for Nokia, Infinera, and Ciena equipment, testing circuits with OTDR and ensuring high-quality customer service.

Ideal candidates have 5+ years in telecom or related fields, strong communication skills, and a technical college credential.

Qualifications

• 5 or more years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling
• A positive, "can-do" attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity
• Degree or diploma from a technical college would be preferred
• Strong knowledge of Microsoft Office suite
• Experience working in the field independently and thriving in a dynamic environment
• Clear and efficient verbal and written communication skills

Responsibilities

• Deliver a highquality, customerfocused service experience to every client
• Resolve customer issues calmly and professionally using effective deescalation techniques
• Perform onsite installation and repair of internet services, copper and fiber cabling, demarc extensions, and rackmounted networking equipment
• Diagnose technical problems and implement solutions, including running new cable, replacing hardware components, and installing data circuits for internet connectivity
• Follow Ledcor's safety standards and ensure proper use of vehicles, tools, and equipment at all times

Skills

Telecommunications experience

Customer focus

Independent field work

Verbal and written communication

Proactive attitude

Education

Technical college degree or diploma

Tools

Microsoft Office

Job description

Ledcor Technical Services is seeking a Field Operations Technician to perform installation, restoration, and maintenance of network services across North America. You will work on MACD tasks for Nokia, Infinera, and Ciena equipment, testing circuits with OTDR and ensuring high-quality customer service.

Ideal candidates have 5+ years in telecom or related fields, strong communication skills, and a technical college credential.