Telecom Field Technician: Install, Repair & Restore

Ledcor; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Ledcor Technical Services in North America seeks a Field Operations Technician to perform MACD on Nokia, Infinera, and Ciena gear, plus restoration and preventive maintenance. You will install, repair, configure, and test circuits, with copper/fiber cabling and rack-mounted networking equipment, while delivering superior customer service on-site.

You will travel with a company vehicle and must meet physical demands while adhering to safety standards.

Qualifications

• Minimum 5 years in telecommunications or related installation/service
• Customer-focused with integrity and empathy
• Strong communication skills
• Experience working in the field independently
• Proficient in diagnosing issues and implementing fixes

Responsibilities

• Deliver high-quality, customer-focused service on site
• Perform installation and repair of internet services and cabling
• Diagnose problems and implement solutions including testing data circuits
• Follow Ledcor safety standards and use of equipment

Skills

Customer focus

De-escalation

Verbal & written communication

Independent field work

Education

Technical college degree or diploma

Tools

Microsoft Office

Job description

Ledcor Technical Services in North America seeks a Field Operations Technician to perform MACD on Nokia, Infinera, and Ciena gear, plus restoration and preventive maintenance. You will install, repair, configure, and test circuits, with copper/fiber cabling and rack-mounted networking equipment, while delivering superior customer service on-site.

You will travel with a company vehicle and must meet physical demands while adhering to safety standards.