Field Technician II — Remote, On-the-Road Network Specialist

Lumen Technologies; Birmingham (AL); On-site; USD 50,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen Technologies is seeking a Field Technician II to maintain and restore network services across designated areas. You will start from a home base in a company-provided vehicle and travel to multiple network sites within your territory, building technical expertise and paving a path for future growth.

The role requires troubleshooting and repair of telecom equipment, knowledge of fiber optics, and the ability to work outdoors in all weather.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of relevant telecommunications, network infrastructure, or field technical experience.
• Experience troubleshooting and repairing network equipment.
• Knowledge of fiber optic networks.
• Experience performing OTDR testing and network diagnostics.
• Ability to work independently across multiple field locations.
• Must be comfortable working outdoors in all seasons and weather conditions.
• Valid driver's license with ability to operate a company vehicle and travel.
• Ability to participate in an on-call rotation and respond to after-hours service issues.

Responsibilities

• Respond to network outages and service restoration activities to maintain service availability.
• Troubleshoot, repair, and maintain telecommunications and network infrastructure equipment.
• Perform OTDR and other network testing activities to identify and resolve service issues.
• Conduct preventive maintenance on network facilities and supporting infrastructure.
• Provide smart hands support at remote network sites.
• Maintain site equipment, including HVAC systems, generators, and related infrastructure.
• Accurately document work activities and utilize Microsoft Office tools, including Outlook and Teams, for communication and administrative tasks.
• Support overall network reliability, uptime, and customer service continuity across assigned territories.

Skills

Troubleshooting

Independent work

Weather endurance

Customer service focus

Education

High school diploma or equivalent

Tools

Microsoft Office

OTDR testing

Telecom testing tools

Job description

Lumen Technologies is seeking a Field Technician II to maintain and restore network services across designated areas. You will start from a home base in a company-provided vehicle and travel to multiple network sites within your territory, building technical expertise and paving a path for future growth.

The role requires troubleshooting and repair of telecom equipment, knowledge of fiber optics, and the ability to work outdoors in all weather.