Field Technician - 5G/RAN & Network Ops Pro

T-Mobile; Santa Fe (NM); Hybrid; USD 62,000 - 112,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Money coaches

Mobile service discounts

Home internet discounts

Tuition assistance

Paid time off

Paid holidays

Job summary

Tech role at T-Mobile in Clovis, NM, focused on maintaining and improving network performance and reliability. You will support outages, manage project segments, and drive process improvements with senior staff while staying current with systems, products, and standards.

Applicants should be local or willing to relocate; the position requires a degree or equivalent plus 2–4 years in operations and wireless telecom.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 2–4 years working experience in Field Operations and maintenance.
• 2–4 years wireless telecommunications or related experience.

Responsibilities

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts.
• Manage smaller projects or project segments, delivering accurate status and progress updates as required.
• Identify and recommend process improvements related to maintenance and repair activities to senior staff and management.
• Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians.
• Complete required training to maintain current knowledge of systems, products, and organizational standards.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

5G NR

Base Station

Continuous Development

Disaster Recovery Planning

Network Troubleshooting

Project Management

Radio Access Networks (RAN)

Technical Support

Wireless Backhaul

Education

Bachelor's Degree or equivalent

Vocational/Technical Training or related field

Job description

Tech role at T-Mobile in Clovis, NM, focused on maintaining and improving network performance and reliability. You will support outages, manage project segments, and drive process improvements with senior staff while staying current with systems, products, and standards.

Applicants should be local or willing to relocate; the position requires a degree or equivalent plus 2–4 years in operations and wireless telecom.