Field Systems Engineer - Phoenix Metro (Travel-Ready)

bioMérieux; United States; On-site; USD 44,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Life and AD Insurance

Disability Insurance

Retirement plan with employer match

Adoption Assistance

Wellness Programs

Employee Assistance Program

Commuter Benefits

Job summary

bioMérieux is seeking a Field Systems Engineer to service customers across a geographic territory and nationally as needed. The role involves installations, maintenance, upgrades, and repairs using electronic and computer skills, with overnight travel and remote work ability.

You will build relationships, promote service agreements, and drive field service revenue through billable offerings. Training is provided in the first year, and on-call rotation is required.

Qualifications

• Bachelor degree in Engineering, Electronic Technology, Computer Science, or Biomedical Science.
• 2+ years of professional experience troubleshooting/repair of electro‑mechanical, electronic, computer, electrical systems.
• Education substitution: 6+ years of relevant experience in lieu of degree.
• Must have and maintain a valid driver’s license in state of residence.

Responsibilities

• Respond to customer needs and perform installations, maintenance, upgrades, and repairs with appropriate tools and test equipment.
• Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams.
• Drive field service revenue through billable offerings like preventive maintenance and equipment moves.
• Attend 6–9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings as needed.
• Travel includes scheduled and unscheduled visits with overnight stays for wide territories and occasional national travel.
• Participate in weekend/holiday on-call rotation (~every 5 weeks).
• Complete service work orders, QA checklists, and internal training requirements promptly.
• Maintain travel expense reports and up-to-date calendar to avoid penalties.
• Follow company policies for fleet, spare parts inventory, and equipment upkeep.
• Represent bioMérieux professionally and support trade shows as needed.

Skills

Electro-mechanical repair

Electronics & computer systems

Electrical systems

Valid driver’s license

MS Office proficiency

Education

Bachelor degree in Engineering or related field

6+ years experience in lieu of degree

Tools

MS Office

Job description

bioMérieux is seeking a Field Systems Engineer to service customers across a geographic territory and nationally as needed. The role involves installations, maintenance, upgrades, and repairs using electronic and computer skills, with overnight travel and remote work ability.

You will build relationships, promote service agreements, and drive field service revenue through billable offerings. Training is provided in the first year, and on-call rotation is required.