Field Support Pro II: Travel-Heavy Admin

Canon Business Services; Fort Worth (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay & benefits

Training & development programs

Positive work environment

Employee discounts nationwide

Job summary

Canon Business Process Services is seeking a Field Support Representative II to support multiple client sites within a region. The role involves mail handling, copying, faxing, reception, and light administrative tasks, with up to 75% business travel.

Responsibilities include ensuring customer satisfaction, delivering mail and packages, and supporting site operations. Requires a high school diploma and 1–3 years in an office environment, plus willingness to travel and lift up to 50 lbs.

Qualifications

• High school diploma or equivalent.
• 1-3 years' experience in a mailroom or professional office environment.
• Basic computer skills.
• Able to operate fax, scanner, metering, stamping, and copying equipment with general direction.
• Good organizational and customer service skills.
• Ability to lift up to 50 lbs and travel as required.

Responsibilities

• Ensure total customer satisfaction by understanding expectations and resolving issues.
• Receive, sort, and deliver mail and packages; prepare outgoing items in a timely manner.
• Handle copying, faxing, and other admin tasks; learn new office equipment as needed.
• Set up and maintain client kitchens and conference rooms; provide reception duties.
• May be asked to perform document scanning and prepare reports to measure productivity.

Skills

Customer service

Communication

Time management

Multitasking

Organizational skills

Problem solving

Education

High school diploma

Tools

Fax machines

Photocopying

Scanning

Shipping software

Job description

Canon Business Process Services is seeking a Field Support Representative II to support multiple client sites within a region. The role involves mail handling, copying, faxing, reception, and light administrative tasks, with up to 75% business travel.

Responsibilities include ensuring customer satisfaction, delivering mail and packages, and supporting site operations. Requires a high school diploma and 1–3 years in an office environment, plus willingness to travel and lift up to 50 lbs.