Travel-Heavy Field Support & Admin Specialist

Canon Business Services; Fort Washington (Montgomery County); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive pay & benefits

Comprehensive training and development

Employee discounts nationwide

Zusammenfassung

Canon Business Process Services is seeking a Field Support Representative I–III for assignments across the Fort Washington region. The role involves extensive travel (up to 75%), providing multi-discipline support at client sites, including mail, copying, faxing, reception, and other duties as assigned.

Candidates should have a high school diploma and 1–3 years in a mailroom or office setting, with basic computer skills and comfort with shipping procedures.

Qualifikationen

• High school diploma or equivalent.
• 1–3 years' experience in a mailroom or professional office environment.
• Basic knowledge of metering, weighing, logging and other shipping procedures.
• Basic computer skills required.
• Able to perform routine functions of various equipment (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.).
• Excellent customer service, professional attitude and appearance is a must.

Aufgaben

• Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames; wrap, seal, weigh, affix postage and dispatch outgoing mail/packages.
• Prepare special outgoing inter-office pouches and log outgoing and incoming items; deliver within time frames.
• Organize and distribute supplies; verify and log orders; monitor inventory; keep supply area neat.
• Operate facsimile machines; send/receive faxes; log activities and generate reports as necessary.
• Perform other administrative duties (inserting, copying, photocopying, faxing) and learn new features of copying machines, faxes, scanning, shipping equipment.
• May set up and maintain client kitchens and conference rooms; provide reception work; move boxes and furniture; prepare outgoing items for shipping.
• Prepare reports to measure productivity and billing charges.

Kenntnisse

Customer service

Mailroom experience

Office equipment

Basic computer skills

Ausbildung

High school diploma

Tools

Photocopier operation

Fax machines

Scanners

Metering systems

Shipping software

Jobbeschreibung

Canon Business Process Services is seeking a Field Support Representative I–III for assignments across the Fort Washington region. The role involves extensive travel (up to 75%), providing multi-discipline support at client sites, including mail, copying, faxing, reception, and other duties as assigned.

Candidates should have a high school diploma and 1–3 years in a mailroom or office setting, with basic computer skills and comfort with shipping procedures.