Field Support Specialist - Travel & Mail Admin

Canon Business Services; San Francisco (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive pay and benefits

Comprehensive training and development

Positive work environment

Employee discounts nationwide

Job summary

Canon Business Process Services is seeking a Field Support Representative I–III in San Francisco, CA. This role provides temporary replacement and short-term admin support across multiple disciplines (fax, print, mail, reception) on client sites within the region, with heavy travel up to 75%.

Responsibilities include customer service, mail/packages handling, and office equipment support. Requires reliable transportation or driving record and travel expense reimbursement.

Qualifications

• High school diploma or equivalent.
• 1-3 years' experience in a mailroom or professional office environment.
• Capable of performing basic job functions under general direction.
• Basic knowledge of metering, weighing, logging and other shipping procedures.
• Basic computer skills required.
• Able to perform routine and some more complex functions of equipment (fax, scanner, metering, stamping, tracking systems, photocopying, color copying).
• Excellent customer service, professional appearance is a must.
• Ability to work overtime & meet deadlines.
• Adherence to CBPS Core Values: focus on results, customers, innovation and quality.

Responsibilities

• Ensures total customer satisfaction through understanding of expectations and proactive problem resolution.
• Receive, sort, and deliver all incoming mail & packages on schedule; log and process outgoing items.
• Organize and verify supplies; log orders and monitor inventory; keep areas neat.
• Operate and maintain office equipment such as fax, scanner, metering, and photocopiers.
• Support the Site Manager with additional admin tasks and site needs.

Skills

Customer service

Basic computer skills

Shipping procedures

Multitasking

Education

High school diploma or equivalent

Tools

Metering equipment

Weighing scales

Logging systems

Fax machine

Scanner

Photocopier

Color copying

Shipping software

Job description

Canon Business Process Services is seeking a Field Support Representative I–III in San Francisco, CA. This role provides temporary replacement and short-term admin support across multiple disciplines (fax, print, mail, reception) on client sites within the region, with heavy travel up to 75%.

Responsibilities include customer service, mail/packages handling, and office equipment support. Requires reliable transportation or driving record and travel expense reimbursement.