Field Support Specialist — Travel-Heavy Admin & Reception

Canon Business Services; New York (NY); Hybride; USD 22 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive pay & benefits

Comprehensive training programs

Employee discounts nationwide

Résumé du poste

Canon Business Services seeks a Field Support Representative I-III in New York, NY. The role involves visiting client sites to provide mail, copy, reception and related admin services, with up to 75% travel and travel expenses reimbursed.

The position requires heavy travel, a reliable vehicle or access to transport, and strong customer service skills. Regular full-time employment with competitive pay and benefits is offered.

Qualifications

• High school diploma or equivalent.
• 1-3 years' experience working in a mailroom or professional office environment.
• Capable of performing the basic job functions under general direction.
• Basic knowledge of metering, weighting, logging and other shipping procedures.
• Basic computer skills required.
• Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying) with general direction.
• Good organizational skills and ability to work overtime to meet deadlines.

Responsabilités

• Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and relationship building.
• Receive, sort, and deliver all incoming mail & packages; weigh, postage, dispatch outgoing mail; log items.
• Package and process outgoing inter-office pouches and overnight items (FedEx, UPS); log deliveries.
• Organize and distribute supplies; verify orders; monitor copy supplies and maintain neat work area.
• Operate and maintain fax, scanning, copying equipment; generate reports and logs; obtain signatures as needed.
• May support site manager with setup of kitchens/conference rooms, reception duties, moving items, or scanning documents.

Connaissances

Customer service

Mail handling

Office administration

Fax

Scanner

Metering

Stamping

Tracking systems

Photocopier

Color copying

Formation

High school diploma or equivalent

Outils

Fax machines

Scanner

Metering

Stamping

Tracking systems

Photocopier

Color copying

Description du poste

Canon Business Services seeks a Field Support Representative I-III in New York, NY. The role involves visiting client sites to provide mail, copy, reception and related admin services, with up to 75% travel and travel expenses reimbursed.

The position requires heavy travel, a reliable vehicle or access to transport, and strong customer service skills. Regular full-time employment with competitive pay and benefits is offered.