Field Support Engineer – Metrology Instruments
Bruker Daltonics
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
Bruker Daltonics in Santa Barbara seeks a Product Support Engineer to deliver best-in-class post-sale support for Bruker Nano systems. You will diagnose complex electro-mechanical instrument issues, install and qualify instruments, and collaborate with engineering to improve service delivery.
The role requires a PhD or equivalent degree with strong analytical and communication skills, and willingness to travel. A comprehensive benefits package is provided.
Qualifications
- Doctoral or equivalent education with strong analytical skills.
- Advanced knowledge in physics, engineering, or related scientific discipline.
- Experience with post-sale instrumentation support is a plus.
Responsibilities
- Provide best-in-class post-sale support and customer experience.
- Diagnose and troubleshoot electro-mechanical hardware/software issues.
- Provide system level escalation and collaborate with cross-functional teams.
- Install, qualify, and train users on Bruker instruments and modules.
- Create and maintain service documentation and training materials.
- Lead diagnostics and provide recommendations for service improvements.
Skills
Education
Job description
Bruker Daltonics in Santa Barbara seeks a Product Support Engineer to deliver best-in-class post-sale support for Bruker Nano systems. You will diagnose complex electro-mechanical instrument issues, install and qualify instruments, and collaborate with engineering to improve service delivery.
The role requires a PhD or equivalent degree with strong analytical and communication skills, and willingness to travel. A comprehensive benefits package is provided.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
