Field Instrument Support Engineer

Bruker; California; On-site; USD 79,000 - 130,000; Full time

Job summary

Bruker in Santa Barbara seeks a Product Support Engineer to deliver world-class post-sale instrumentation support across the assigned region. You will diagnose complex electro-mechanical issues, install and qualify instruments, and provide technical leadership to customers and field teams.

The role requires a doctoral or master’s degree with experience, or a bachelor’s with several years in field service. Heavy travel (up to 35%) is expected; Bruker offers a competitive base salary and

Qualifications

• Doctorate in scientific or engineering field, or Master's with 3 years of relevant experience.
• Bachelor's degree with 5 years of relevant experience.
• Strong communication and customer-facing skills.
• Willingness to travel up to 35%.

Responsibilities

• Diagnose and troubleshoot electro-mechanical instrument issues for BNS instruments.
• Own service deliverables for NPI and PLC for specified instruments.
• Create, test, and publish service documentation and training materials.
• Lead customer-facing training and internal teaching programs.
• Install, qualify, and upgrade BNS instruments and accessories.

Skills

Electro-mechanical systems

Customer-focused communication

Troubleshooting

Field service

Education

PhD in science/engineering

Master's degree (engineering/science) +3y experience

Bachelor's degree +5y experience

Tools

Oscilloscope

Multimeter

Job description

Bruker in Santa Barbara seeks a Product Support Engineer to deliver world-class post-sale instrumentation support across the assigned region. You will diagnose complex electro-mechanical issues, install and qualify instruments, and provide technical leadership to customers and field teams.

The role requires a doctoral or master’s degree with experience, or a bachelor’s with several years in field service. Heavy travel (up to 35%) is expected; Bruker offers a competitive base salary and