Field Specialist: Riding Mower Repair & Service Training

Techtronic Industries - TTI; Heber (UT); A distancia; USD 55.000 - 85.000; Jornada completa

Descripción de la vacante

Techtronic Industries Power Equipment, a subsidiary of TTI, seeks a Field Specialist – RYOBI Experience Team to support riding mower programs in the field. You will diagnose and repair units, train service centers, and coordinate with the Anderson, SC engagement center.

The role involves large territory travel, in-field repairs, and collaboration with engineering and project management to resolve issues and improve service delivery.

Formación

• Must be mechanically inclined; rider repair training provided.
• Strong written and oral communication skills.
• Ability to problem solve with minimal guidance.
• Previous presenting or training experience preferred.
• Empathy and ability to relate to customers.
• Extensive travel within territory, with overnight stays.

Responsabilidades

• Cover a large territory for riding mower customer support.
• Diagnose and repair TTI riding mowers in the field.
• Recruit and train new service centers for mower repair programs.
• Train existing service centers in territory on current and new mowers.
• Be the subject matter expert on riding mower programs.
• Visit customer residences to diagnose and repair mowers.

Conocimientos

Mechanical aptitude

Communication skills

Problem solving

Training ability

Customer service focus

Travel willingness

Descripción del empleo

Techtronic Industries Power Equipment, a subsidiary of TTI, seeks a Field Specialist – RYOBI Experience Team to support riding mower programs in the field. You will diagnose and repair units, train service centers, and coordinate with the Anderson, SC engagement center.

The role involves large territory travel, in-field repairs, and collaboration with engineering and project management to resolve issues and improve service delivery.