Field Service & Training Specialist – Riding Mowers

Techtronic Industries - TTI; Sacramento (CA); Remoto; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

Techtronic Industries Power Equipment, a subsidiary of TTI, seeks a Field Specialist – RYOBI Experience Team to provide in-field support for riding mower programs. You will diagnose and repair units, engage service centers, and train partners across a broad territory.

Based in Sacramento, the role requires extensive travel, strong communication, and hands-on mechanical skills, with collaboration across the Anderson, SC engagement center as needed.

Competenze

• Must be mechanically inclined and able to diagnose and repair riding mowers.
• Strong problem-solving and critical-thinking skills.
• Excellent written and oral communication abilities.
• Prior presenting and/or training experience preferred.
• Empathy and ability to relate to customers.

Mansioni

• Diagnose and repair TTI riding mowers in the field across a large territory.
• Recruit and train service centers for riding mower repair programs.
• Train existing service centers on current and new riding mowers.
• Provide field support and customer service to end-users and centers.
• Submit performance reports and coordinate with engineering and project management.

Descrizione del lavoro

Techtronic Industries Power Equipment, a subsidiary of TTI, seeks a Field Specialist – RYOBI Experience Team to provide in-field support for riding mower programs. You will diagnose and repair units, engage service centers, and train partners across a broad territory.

Based in Sacramento, the role requires extensive travel, strong communication, and hands-on mechanical skills, with collaboration across the Anderson, SC engagement center as needed.