Field Solutions Specialist – Lab Automation, Northeast

F. Hoffmann-La Roche AG; Washington (District of Columbia); On-site; USD 87,000 - 161,000; Full time

Benefits offered by this job

Company car

Job summary

Roche is seeking a Field Solutions Specialist for the Northeast region to lead regional workflow, application, and automation activities across Roche automation solutions. You will guide operational efficiency, optimize customer workflows, and coordinate with cross-functional teams to ensure successful implementations.

Ideal candidates have a biology/IT background, 3+ years of lab IT experience, and strong communication skills to partner with laboratory leadership and customers.

Qualifications

• Bachelor's degree required.
• 3 years of experience implementing and evaluating complex laboratory IT products.
• Strong communication and customer-facing skills.

Responsibilities

• Serve as the primary regional workflow, application, and automation expert for Roche systems.
• Provide consultative guidance regarding workflow, middleware integration, and application utilization.
• Perform workflow assessments, recommend operational improvements, and lead optimization activities.
• Coordinate regional automation support activities with cross-functional teams.

Skills

Communication skills

Relationship building

Customer consultation

Laboratory IT experience

Education

Bachelor’s degree in Medical Technology, IT, Chemistry, Biology or related

Tools

Cobas 8100

RDA solutions

Job description

Roche is seeking a Field Solutions Specialist for the Northeast region to lead regional workflow, application, and automation activities across Roche automation solutions. You will guide operational efficiency, optimize customer workflows, and coordinate with cross-functional teams to ensure successful implementations.

Ideal candidates have a biology/IT background, 3+ years of lab IT experience, and strong communication skills to partner with laboratory leadership and customers.