Field Solutions & Inventory Specialist

MSC Industrial Direct Co.,Inc.; Idaho Falls (ID); Sur place; USD 30 000 - 33 000; Plein temps

Résumé du poste

MSC Industrial Supply Co. in Idaho Falls, ID, is hiring a Solutions Service Specialist to manage inventory at customer sites, handle put-away, replenishment, and 6S practices. You will collaborate with sales to drive retention and revenue through solution support.

The role requires high school diploma, strong communication, proficiency with MS 365, and the ability to travel 80%+. You may lift up to 50 lbs and operate the company vehicle according to Fleet Policy.

Qualifications

• High School Diploma or equivalent required.
• Strong customer service orientation.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft 365 and general computer literacy.
• Ability to work independently with minimal supervision.
• Strong critical thinking and problem-solving skills.
• Excellent time management and organizational abilities.

Responsabilités

• Maintain appropriate stock levels (min/max) to meet customer demand.
• Receive, unpack, and put away products at all solution points of use.
• Perform basic repairs and maintenance on solution equipment to company standards.
• Use routing software to log and track daily account activities.
• Build and maintain strong relationships with customer contacts to ensure solution retention.
• Communicate professionally and promptly with key customer personnel.
• Promote MSC customer loyalty through solution support and CARE program execution.
• Maintain 6S standards in all solution areas.
• Adhere to all safety and compliance protocols.
• Stay current on MSC's inventory management solutions through ongoing training.
• Maintain high customer satisfaction ratings.
• Accurately track time using MSC-approved time management tools.
• Safely operate and maintain company-assigned vehicle per Fleet Policy.

Connaissances

Strong customer service orientation

Excellent verbal and written沟通 skills

Formation

High School Diploma or equivalent

Outils

Routing software

Description du poste

MSC Industrial Supply Co. in Idaho Falls, ID, is hiring a Solutions Service Specialist to manage inventory at customer sites, handle put-away, replenishment, and 6S practices. You will collaborate with sales to drive retention and revenue through solution support.

The role requires high school diploma, strong communication, proficiency with MS 365, and the ability to travel 80%+. You may lift up to 50 lbs and operate the company vehicle according to Fleet Policy.