Field Inventory & Vending Solutions Specialist

MSC Industrial Supply Co.; Kenilworth (NJ); On-site; USD 32,000 - 34,000; Full time

Job summary

MSC Industrial Supply Co. in Kenilworth, NJ, seeks a Solutions Service Specialist to manage inventory at customer sites, perform put-away, scanning, replenishment of VMI and vending solutions, and uphold 6S practices.

You will collaborate with sales and business development to retain customers and grow revenue through effective solution support. The role requires strong customer service, the ability to work independently, proficiency with Microsoft 365, and excellent communication.

Qualifications

• High School Diploma or equivalent required.
• Strong customer service orientation.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft 365 and general computer literacy.

Responsibilities

• Maintain appropriate stock levels (min/max) to meet customer demand.
• Receive, unpack, and put away products at all solution points of use.
• Perform basic repairs and maintenance on solution equipment to company standards.
• Use routing software to log and track daily account activities.
• Build and maintain strong relationships with customer contacts to ensure solution retention.

Skills

Customer service orientation

Verbal & written communication

Independent work

Time management

Critical thinking

Education

High School Diploma or equivalent

Tools

Microsoft 365

Job description

MSC Industrial Supply Co. in Kenilworth, NJ, seeks a Solutions Service Specialist to manage inventory at customer sites, perform put-away, scanning, replenishment of VMI and vending solutions, and uphold 6S practices.

You will collaborate with sales and business development to retain customers and grow revenue through effective solution support. The role requires strong customer service, the ability to work independently, proficiency with Microsoft 365, and excellent communication.