Field Services Supervisor: Lead Techs & Logistics

Sage Sustainable Electronics, LLC; Madison (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Sage Sustainable Electronics, LLC is seeking a Supervisor, Field Services to lead Field Technicians and Senior Field Technicians. The role focuses on coaching, performance evaluation, and coordinating staffing and routes to deliver safe, efficient field service for customers.

The ideal candidate brings supervisory experience, a valid license, and the ability to obtain DOT medical certification, with proficiency in Microsoft Office and field service systems.

Qualifications

• High school diploma or equivalent.
• Previous supervisory or team leadership experience.
• Minimum one year of warehouse or operations experience.
• Valid driver's license with the ability to obtain DOT Medical Certification.
• Ability to become forklift certified.

Responsibilities

• Supervise, coach, develop, and evaluate Field Technicians and Senior Field Technicians.
• Coordinate staffing, scheduling, and resource allocation to meet customer and operational needs.
• Oversee route planning and route optimization to maximize service efficiency and control costs.
• Monitor service metrics, customer feedback, and operational performance to identify improvement opportunities.
• Ensure compliance with safety standards, DOT/FMCSA regulations, and company policies.

Skills

Team leadership

Coaching

Communication

Scheduling

Safety awareness

Education

High school diploma or equivalent

Tools

Microsoft Office

CRMs/field service software

Job description

Sage Sustainable Electronics, LLC is seeking a Supervisor, Field Services to lead Field Technicians and Senior Field Technicians. The role focuses on coaching, performance evaluation, and coordinating staffing and routes to deliver safe, efficient field service for customers.

The ideal candidate brings supervisory experience, a valid license, and the ability to obtain DOT medical certification, with proficiency in Microsoft Office and field service systems.