Field Services Billing Specialist – Complex Invoicing

Republic Services; Houston (TX); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental/vision plans

Disability Insurance

Life insurance

EAP

Employee discounts

401(k) match

ESPP

PTO

Job summary

Republic Services is seeking a Billing Specialist in Houston to manage routine and complex billing tasks, ensuring accurate, timely invoices according to contract terms. The role involves approvals, adjustments, research, and collaboration with customers and internal teams.

The ideal candidate has related billing experience, proficiency in MS Excel, and a strong attention to detail. This on-site position offers benefits and growth opportunities within a large environmental services company.

Qualifications

• Experience in a billing function within a service-based industry.
• Knowledge of billing transactions and processes.
• Intermediate MS Excel skills.

Responsibilities

• Following standard operating procedures, this role prepares monthly billing adjustments, obtains required approvals, and enters adjustments into the billing system.
• Researches and resolves routine and non-routine billing questions and discrepancies.
• Following standard operating procedures, determines the appropriate adjustment codes to process the transaction.
• Reviews invoices for completeness and accuracy.
• Follows up with customers or other division staff/management to resolve identified discrepancies.
• May calculate and prepare manual billings for non-routine, complex billing arrangements.
• May gather and summarize supplemental billing information to accommodate customer billing requirements.
• Reviews various billing system reports to identify billing discrepancies.
• Makes corrections as appropriate to ensure accurate billing following standard operating procedure.
• Posts case receipts to customer accounts based on information from lock box reports and local cash receipt listings.
• Performs basic and routine research to resolve differences or unidentified/misapplied payments.
• Posts payments as appropriate into the billing system to clear open obligations or prepares remittance advices to accompany payments sent to the lock box or corporate office.
• May accept credit card payment from customers over the phone and process recurring payments.
• May complete customer set up in company billing system(s).
• May act as a resource for less experience personnel within the division or other divisions. This includes answering questions and providing training and support for others.
• Performs other job-related duties as assigned.

Skills

Billing experience

MS Excel

Education

High school diploma or GED

Job description

Republic Services is seeking a Billing Specialist in Houston to manage routine and complex billing tasks, ensuring accurate, timely invoices according to contract terms. The role involves approvals, adjustments, research, and collaboration with customers and internal teams.

The ideal candidate has related billing experience, proficiency in MS Excel, and a strong attention to detail. This on-site position offers benefits and growth opportunities within a large environmental services company.