Field Service Technician — Phoenix Onsite Solutions

Pitney Bowes OY; Phoenix (AZ); Hybrid; USD 34,000 - 44,000; Full time

Benefits offered by this job

Company car within first year

Paid mileage

Job summary

Pitney Bowes is seeking a Field Service Technician for the Phoenix, AZ area. The role covers on-site service within a 2-hour radius of Phoenix with some travel beyond this radius, typically Monday–Friday, 8:00 am – 5:00 pm, with possible overtime.

The wage range is $25/hour, with pay dependent on skills and location. You will install software and hardware, train end-users, generate sales leads, and deliver solutions both remotely and on-site.

Qualifications

• Understanding of DB connectivity and record set manipulation.
• Strong communication skills both oral and written.
• Understanding of network configuration, operating systems, software, and hardware.
• Ability to adapt to changing environment in the areas of products and technology, customer personalities and knowledge levels.
• Ability to analyze hardware and software problems.
• Willingness to submit to a pre-employment drug screen and criminal background check.
• The ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation.
• A valid driver's license with a clean driving record and reliable vehicle for daily travel to multiple customer locations.

Responsibilities

• Install and configure software applications and hardware peripherals at customer sites.
• Provide end-user training and create job aides for client administrators/operators.
• Contribute to revenue growth through sales leads and billable professional services—earn commissions on supplies and/or services you sell.
• Deliver solutions remotely and onsite.
• Work independently and make decisions free from immediate direction of management.
• Stay up to date on Pitney Bowes industry knowledge.

Skills

DB connectivity

Strong communication

Network configuration

Hardware troubleshooting

Customer service

Job description

Pitney Bowes is seeking a Field Service Technician for the Phoenix, AZ area. The role covers on-site service within a 2-hour radius of Phoenix with some travel beyond this radius, typically Monday–Friday, 8:00 am – 5:00 pm, with possible overtime.

The wage range is $25/hour, with pay dependent on skills and location. You will install software and hardware, train end-users, generate sales leads, and deliver solutions both remotely and on-site.