Field Service Technician — Hardware/Software, Remote + Tampa

Pitney Bowes OY; Tampa (FL); Hybrid; USD 30,000 - 34,000; Full time

Job summary

Pitney Bowes is seeking a Field Service Technician for a remote, field-based role serving clients within 3 hours of Tampa, Florida. You will install, service, and upgrade shipping and mailing equipment, and support both hardware and software solutions.

The ideal candidate is mechanically inclined, customer-facing, with a valid driver’s license, able to lift 55 lbs, and willing to travel up to 80% windshield time. Occasional travel outside the radius may be required; no relocation assistance.

Qualifications

• Valid driver’s license, clean driving record, and reliable transportation.
• Ability to lift 55 lbs+ with or without accommodations.
• Willingness to travel within a multi-zip code territory with up to 80% windshield time.
• Experience with Windows environment and basic PC networking (preferred).
• Experience with automated equipment (preferred).

Responsibilities

• Install, service, and upgrade Pitney Bowes Shipping and Mailing equipment for our clients.
• Support both Hardware and Software solutions.
• Troubleshoot and repair equipment to reduce client callbacks.
• Train clients on Pitney Bowes equipment at installation.
• Work in a 100% client facing capacity as a representative of Pitney Bowes.
• Cover a multi-zip code territory requiring windshield time.
• Utilize hand tools or small power tools to perform repairs, maintenance, and installations.
• Maintain a safe and clean work environment.

Skills

Driver's license

Reliable transportation

Customer service

Windows environment

PC networking

Willingness to travel

Hand tools & small power tools

Tools

Hand tools

Small power tools

Windows OS

Job description

Pitney Bowes is seeking a Field Service Technician for a remote, field-based role serving clients within 3 hours of Tampa, Florida. You will install, service, and upgrade shipping and mailing equipment, and support both hardware and software solutions.

The ideal candidate is mechanically inclined, customer-facing, with a valid driver’s license, able to lift 55 lbs, and willing to travel up to 80% windshield time. Occasional travel outside the radius may be required; no relocation assistance.