Field Service Technician - Phoenix: Training & Growth

Pitney Bowes; Phoenix (AZ); On-site; USD 30,000 - 39,000; Full time

Job summary

Pitney Bowes in Phoenix, AZ is seeking a Field Service Technician to install and configure software at customer sites within a 2-hour radius. The role follows a Monday–Friday, 8:00 am–5:00 pm schedule with potential overtime; pay is $25/hour, depending on experience and location.

You will train end users, create job aides, drive revenue through service and sales, and deliver solutions both remotely and onsite.

Qualifications

• Customer-service oriented with strong client relationship skills.
• Team player able to think creatively to exceed client expectations.
• Willing to champion new ideas to ensure client satisfaction.

Responsibilities

• Install and configure software and hardware at customer sites.
• Provide end-user training and create job aides for admins/operators.
• Deliver solutions remotely and onsite; travel within 2 hours of Phoenix.
• Identify sales leads and contribute to revenue through services.
• Stay current on Pitney Bowes solutions and products.

Skills

Customer service

Client relationships

Strong communication

Team player

Problem analysis

Job description

Pitney Bowes in Phoenix, AZ is seeking a Field Service Technician to install and configure software at customer sites within a 2-hour radius. The role follows a Monday–Friday, 8:00 am–5:00 pm schedule with potential overtime; pay is $25/hour, depending on experience and location.

You will train end users, create job aides, drive revenue through service and sales, and deliver solutions both remotely and onsite.