Field Service Technician-Phoenix Arizona

Pitney Bowes; Arizona; Sur place; USD 29 000 - 40 000; Plein temps

Avantages offerts par ce poste

Company car provided within the first

Paid mileage

Global benefits program

Résumé du poste

Pitney Bowes is hiring a Field Service Technician for the Phoenix, AZ area. You will install and configure software and hardware at customer sites, train end users, and help grow revenue through value-added services.

The role requires independent work, travel within the local region, and a commitment to staying current with product knowledge. You will be resolving hardware and software issues, collaborating with clients, and supporting deployments both onsite and remotely.

Qualifications

• Ability to install and configure software and hardware at customer sites.
• Strong communication skills, both oral and written.
• Understanding of DB connectivity and record set manipulation.
• Knowledge of network configuration, operating systems, software, and hardware.
• Ability to analyze hardware and software problems.
• Willingness to submit to pre-employment drug screen and criminal background check.
• Must be able to lift/move items up to 55 lbs.
• COVID-19 vaccination required or approved accommodation.

Responsabilités

• Install and configure software applications and hardware peripherals at customer sites.
• Provide end-user training and create job aides for client administrators/operators.
• Contribute to revenue growth through sales leads and billable professional services; earn commissions on supplies and/or services you sell.
• Deliver solutions remotely and onsite.
• Work independently and make decisions free from immediate direction of management.
• Stay up to date on Pitney Bowes industry knowledge.

Connaissances

DB connectivity

SQL basics

Strong communication

Network configuration

OS & hardware

Analytical thinking

Valid driver's license

COVID-19 vaccination

Drug screen/background check

Lift up to 55 lbs

Description du poste

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.We’re looking for people who:Act with urgency, accountability, and purposeDeliver high quality work with consistency and prideCollaborate effectively and elevate those around themFocus on outcomes that drive impact and growthJob Description:Field Service Technician-Phoenix Arizona!!You are:An autonomous, high performing, team driven individual with a keen sense for customer service and client relationship buildingAn individual that can be a collaborative team player, not afraid to think outside the box in providing customized solutions which exceed our clients’ expectationsYou are committed to championing new ideas, strategies, or concepts to ensure that the business is retained, and the client is satisfiedYour primary service area will be within 2 hours of Phoenix, AZ; some travel beyond this radius may be required.In this role, you will have a consistent Monday – Friday and 8:00 am - 5:00 pm schedule working in alignment with traditional office hours (some overtime may be required). The wage range for this position is $25/hour, with the actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job.You will:Install and configure software applications and hardware peripherals at customer sitesProvide end-user training and create job aides for client administrators/operatorsContribute to revenue growth through sales leads and billable professional services-earn commissions on supplies and/or services you sellDeliver solutions remotely and onsiteWork independently and make decisions free from immediate direction of managementStay up to date on Pitney Bowes industry knowledgeYour background:Understanding of DB connectivity and record set manipulationStrong communication skills both oral and writtenUnderstanding of network configuration, operating systems, software, and hardwareAbility to adapt to changing environment in the areas of products and technology, customer personalities and customer knowledge levelsAbility to analyze hardware and software problemsWillingness to submit to a pre-employment drug screen and criminal background checkThe ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation.A valid driver's license with a clean driving record and reliable vehicle for daily travel to multiple customer locations with paid mileage-company car will be provided within the first year of employmentA requirement for being hired for this position is that you be fully vaccinated against COVID-19. Requests for reasonable accommodations for medical or religious reasons will be considered in accordance with applicable law.STS Team:Within our Sending Technology Solutions team, we provide a full range of mailing equipment and postage meters, maintenance and support services and supplies that enable our clients to efficiently create mail and evidence postage. We segment our Solutions business between our North America operations, comprising the U.S. and Canadian businesses, and our International operations. We are a leading provider of postage meters and have approximately one million meters installed.We will:• Provide the opportunity to grow and develop your career• Offer an inclusive environment that encourages diverse perspectives and ideas• Deliver challenging and unique opportunities to contribute to the success of a transforming organization• Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.