Field Service Technician - Packaging Equipment Pro

IPG

Clear Brook (VA)

On-site

USD 45,000 - 65,000

Full time

5 days ago

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Benefits offered by this job

Competitive pay

Extensive benefits

Career development

Job summary

IPG is hiring a Field Service Technician to perform on-site maintenance, troubleshooting, and repairs of IPG/Better Packages equipment at customer locations. You will ensure uptime, support production needs, and communicate with customers in a field setting.

The role requires hands-on mechanical and electrical aptitude, strong communication, and the ability to work independently while representing IPG at customer sites. Travel ~30% is expected.

Qualifications

High School diploma or equivalent; technical associate preferred.
Experience diagnosing electrical/electromechanical faults at customer sites.
Experience in packaging automation is a plus.

Responsibilities

Perform on-site installation, repair, and preventive maintenance of IPG/Better Packages equipment.
Diagnose mechanical, electrical, and minor automation issues; use testing tools and documentation.
Prepare and train customer maintenance teams during site visits.
Execute PM programs to ensure equipment reliability and minimize downtime.
Assist with field testing of new products and provide feedback for improvements.

Skills

Electrical systems

Mechanical skills

Packaging automation

PC applications

Hand tools

Communication

Reading diagrams

Independent work

Travel readiness

Education

High School diploma

Technical associate degree

Tools

Multimeter

Diagnostic equipment

Power tools

Job description

The role requires hands-on mechanical and electrical aptitude, strong communication, and the ability to work independently while representing IPG at customer sites. Travel ~30% is expected.

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