Field Service Technician: Network & Tech Infra

Acuative

United States

On-site

USD 42,000 - 68,000

Full time

2 days ago
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Benefits offered by this job

Company vehicle
Gas card for vehicle
Training

Job summary

Acuative is seeking a dependable Field Service Technician to install, maintain, troubleshoot, and provide Smart Hands support for network infrastructure at customer sites. Role covers voice/data networks, servers, and retail tech with remote coordination from NOCs and engineers.

Training and a company vehicle are provided; travel and lifting are required. The ideal candidate has strong technical background, willingness to learn, and ability to work independently across varied locations.

Qualifications

  • Associate’s degree in information technology or equivalent experience.
  • CompTIA networking, Cisco, Cabling, BICSII, Satellite, PBX or VoIP certifications a plus.
  • Selected candidates will attend hardware and cabling training at our Global Technology Center.

Responsibilities

  • Install/replace/rack/mount network hardware and provide Smart Hands support.
  • Perform cabling and installation across multiple platforms including fixed wireless and LEO satellite.
  • Coordinate with remote engineers/NOCs for configurations and troubleshooting.
  • Document circuits, IDs, demarcation points, and hardware inventories.
  • Maintain tools, safety equipment, and company vehicle; work at heights as needed.

Skills

Networking basics
IT field services
Troubleshooting
Routers & switches
Wireless tech

Education

Associate degree IT
Networking certifications

Tools

Cable testers
Toner/probe
Test equipment

Job description

Acuative is seeking a dependable Field Service Technician to install, maintain, troubleshoot, and provide Smart Hands support for network infrastructure at customer sites. Role covers voice/data networks, servers, and retail tech with remote coordination from NOCs and engineers.

Training and a company vehicle are provided; travel and lifting are required. The ideal candidate has strong technical background, willingness to learn, and ability to work independently across varied locations.

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