Field Service Technician: IT Hardware & Networking Onsite

Compucom Staffing; Tucson (AZ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Disability Plans

Employee Assistance Program

Paid Holidays

Paid Time Off

Paid Parental Leave

401(k)

FSA/HSA Benefits

Job summary

CompucomStaffing in Tucson, AZ is seeking a Field Service Technician to diagnose, install, configure, repair, and maintain a range of IT hardware, printers, POS systems, and networking gear at customer sites.

You will work independently, travel throughout the service region, coordinate with Level II/III and remote support, and deliver timely resolutions with clear documentation and strong customer service. The role supports SLA compliance and requires visiting customer locations.

Qualifications

• Extensive knowledge of IT hardware, software, and peripherals.
• Experience with laser printers, wide-format printers, plotters, or similar equipment.
• Familiar with POS systems, kiosks, and network equipment is a plus.
• Strong troubleshooting, diagnostic, and communication skills.
• Willingness to travel within the service area and work at customer sites.

Responsibilities

• Diagnose, troubleshoot, repair, install, and maintain printers, peripherals, and other IT equipment.
• Troubleshoot hardware, software, network connectivity, and system issues.
• Install, configure, and maintain computer hardware and software.

Skills

Hardware knowledge

Printer repair

Networking basics

Customer service

Documentation

Job description

CompucomStaffing in Tucson, AZ is seeking a Field Service Technician to diagnose, install, configure, repair, and maintain a range of IT hardware, printers, POS systems, and networking gear at customer sites.

You will work independently, travel throughout the service region, coordinate with Level II/III and remote support, and deliver timely resolutions with clear documentation and strong customer service. The role supports SLA compliance and requires visiting customer locations.