Field Tech II — Mobile IT Support Specialist

Compucom; Hendersonville (NC); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

medical insurance

dental insurance

vision insurance

life insurance

AD&D insurance

disability plans

Employee Assistance Program

paid holidays (up to 12 days annually)

paid time off (minimum of 10 days annu

paid parental leave (minimum of 10days

401(k)

FSA/HSA pre-tax benefits

Job summary

Compucom Systems, Inc is seeking a Field Tech II to deliver on-site IT support for our national retail client. You will perform hands-on hardware, software, and network troubleshooting, with a focus on fast issue resolution and professional customer service.

The ideal candidate will have CompTIA A+, one year of field service or IT support experience, a valid driver's license, and the ability to travel daily in a company vehicle. This role is not remote and requires independence and reliability.

Qualifications

• Ideal candidate with one year of field service experience, or one year IT technical support experience.
• CompTIA A+ (Required).
• Driver's License (Required).
• Computer hardware: 1 year (Required).
• Computer networking: 1 year (Preferred).
• Cash recycler repair experience is highly preferred.
• Net+ CompTIA certification (Preferred).

Responsibilities

• Provide hands-on technical support for a national home improvement retail client.
• Troubleshoot technical issues and resolve them promptly.
• Document work performed and close cases/tickets daily.

Skills

Field service experience

CompTIA A+

Driver's License

Computer hardware

Computer networking

Cash recycler repair

Net+ certification

Job description

Compucom Systems, Inc is seeking a Field Tech II to deliver on-site IT support for our national retail client. You will perform hands-on hardware, software, and network troubleshooting, with a focus on fast issue resolution and professional customer service.

The ideal candidate will have CompTIA A+, one year of field service or IT support experience, a valid driver's license, and the ability to travel daily in a company vehicle. This role is not remote and requires independence and reliability.