Field Technician II - On-Site IT Support

Compucom; Gulfport (MS); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Paid holidays

Paid time off

401(k)

Job summary

Compucom Systems, Inc. is seeking a Field Service Technician to deliver on-site IT support to a national retail client. The role emphasizes customer service, problem solving, and independent field work across customer sites with company-provided vehicle.

The ideal candidate has at least one year of field service or IT support experience, a valid driver’s license, and CompTIA A+. Compensation includes hourly pay with benefits and growth opportunities within a service-focused team.

Qualifications

• One year of field service experience or IT technical support experience.
• CompTIA A+ certification required.
• Driver's license required.
• Hardware knowledge: 1 year minimum.
• Networking experience preferred (1 year).
• Cash recycler repair experience preferred.
• Net+ certification preferred.

Responsibilities

• Provide hands-on technical support for a national retail client.
• Troubleshoot and resolve IT issues in-field.
• Document work performed and close cases daily.
• Travel daily to customer locations in a company-provided vehicle.
• Maintain professional relationships with customers and leadership.

Skills

CompTIA A+

Driver's License

Computer hardware

Networking

Net+ / CompTIA

Cash recycler repair

Job description

Compucom Systems, Inc. is seeking a Field Service Technician to deliver on-site IT support to a national retail client. The role emphasizes customer service, problem solving, and independent field work across customer sites with company-provided vehicle.

The ideal candidate has at least one year of field service or IT support experience, a valid driver’s license, and CompTIA A+. Compensation includes hourly pay with benefits and growth opportunities within a service-focused team.