Onsite Field Service Technician - IT & Network Support

Pyramid Consulting, Inc; Tucson (AZ); On-site; USD 24,796 - 27,552; Full time

Job summary

A leading consulting firm in Tucson, AZ is seeking a Field Service Technician for a 3-month contract with long-term potential. The role involves providing on-site technical support for various systems, performing diagnostics, and ensuring compliance with service-level agreements. Ideal candidates have 2–5 years of IT experience, strong hardware repair skills, and effective communication abilities. Training provided for qualified candidates with less experience. Excellent benefits and reimbursement for travel included.

Qualifications

• 2–5 years of IT or field service experience preferred.
• Strong hands-on hardware repair experience (PCs, printers, POS systems).
• Experience with break-fix troubleshooting and ticketing systems.

Responsibilities

• Provide on-site technical support for network and wireless infrastructure.
• Perform hardware and software diagnostics and break-fix support.
• Ensure SLA compliance and maintain accurate ticket updates.

Skills

Strong communication

Problem-solving

Customer service skills

Basic networking knowledge

Hardware repair experience

Education

CompTIA A certification

Job description

A leading consulting firm in Tucson, AZ is seeking a Field Service Technician for a 3-month contract with long-term potential. The role involves providing on-site technical support for various systems, performing diagnostics, and ensuring compliance with service-level agreements. Ideal candidates have 2–5 years of IT experience, strong hardware repair skills, and effective communication abilities. Training provided for qualified candidates with less experience. Excellent benefits and reimbursement for travel included.