Field Service Technician - Install & Train Accessible Phones

CaptionCall; Fort Worth (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Mileage Reimbursement

Tablet Provided

Phone Provided

Local travel opportunities

Growth opportunities

Full benefits package

Job summary

CaptionCall is seeking a dedicated installer/trainer to help customers install and use CaptionCall phones in their homes. The role requires traveling to customer locations, delivering hands-on training, and ensuring customer satisfaction with a flexible schedule.

This full-time position offers growth opportunities and the chance to work locally while occasionally traveling to other areas. The ideal candidate will have a high school diploma or GED, excellent customer service, and strong

Qualifications

• Provide excellent customer service.
• Ability to effectively communicate in English (reading, writing, speaking, listening).
• Ability to drive and travel as needed; flexible schedule including evenings/weekends.

Responsibilities

• Install and troubleshoot CaptionCall phones in customers' homes.
• Courteously train customers on how to use the phone and its features.
• Promote the CaptionCall service to customers.

Skills

Customer service

English communication

Driving

Travel readiness

Independent work

Education

High School Diploma or GED

Job description

CaptionCall is seeking a dedicated installer/trainer to help customers install and use CaptionCall phones in their homes. The role requires traveling to customer locations, delivering hands-on training, and ensuring customer satisfaction with a flexible schedule.

This full-time position offers growth opportunities and the chance to work locally while occasionally traveling to other areas. The ideal candidate will have a high school diploma or GED, excellent customer service, and strong