Field Service Technician: Local Installations & Training

CaptionCall; Denver (CO); On-site; USD 16,834 - 26,890; Full time

Benefits offered by this job

Mileage Reimbursement

Tablet Provided

Phone Provided

Growth Opportunity

Competitive full Benefits Package

Travel opportunities

Job summary

CaptionCall is seeking a hands-on installer/trainer with a passion for helping people with hearing loss connect with the world. You will install the CaptionCall phone and train customers to use it confidently over the telephone. The role offers local work with opportunities to travel to various areas, plus growth and a competitive benefits package.

The position emphasizes customer service, caring communication, and a hands-on approach to enrich lives through accessible technology.

Qualifications

• Customer-service oriented installer/trainer experience desired.
• Experience helping people with hearing loss is a plus.

Responsibilities

• Install the CaptionCall phone for customers.
• Train customers on how to use the device for telephone conversations.
• Travel locally as needed to install or service devices.

Skills

Customer service

Training

Communication

Attention to detail

Tools

CaptionCall devices

Job description

CaptionCall is seeking a hands-on installer/trainer with a passion for helping people with hearing loss connect with the world. You will install the CaptionCall phone and train customers to use it confidently over the telephone. The role offers local work with opportunities to travel to various areas, plus growth and a competitive benefits package.

The position emphasizes customer service, caring communication, and a hands-on approach to enrich lives through accessible technology.