Field Service Technician: Install, Repair & Maintain Equipment

Ecolab; Providence (RI); On-site; USD 59,000 - 88,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K matching

Pension plan

Stock purchase plan

Paid parental leave

Discounted childcare

Job summary

Ecolab is seeking a Field Service Technician to join our New England market. In this field-based service role, you will deliver reliable service, installations, maintenance, and issue resolution for institutional customers.

You will travel to customer sites across the region, manage equipment and inventory, document work, and collaborate with sales and service teams to meet brand standards and drive measurable customer outcomes.

Qualifications

• High school diploma or equivalent.
• 2 years of service-related experience in maintaining, troubleshooting, and installing equipment.
• Current and valid Driver’s License with no restrictions.
• No Immigration Sponsorship available for this position.
• Availability to work overnight shifts and provide emergency call assistance.

Responsibilities

• Provide service-intensive support to customers across the market.
• Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
• Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders.
• Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards.
• Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance.
• Complete accurate and timely documentation for all work performed.
• Communicate Ecolab’s total value to customers and strengthen customer relationships.
• Partner with sales, distribution, and service teams to improve responsiveness, reduce friction, and deliver a consistent customer experience.

Skills

Customer service

Field service

Education

High School Diploma or equivalent

Associate’s degree or other advanced education or certifications

Job description

Ecolab is seeking a Field Service Technician to join our New England market. In this field-based service role, you will deliver reliable service, installations, maintenance, and issue resolution for institutional customers.

You will travel to customer sites across the region, manage equipment and inventory, document work, and collaborate with sales and service teams to meet brand standards and drive measurable customer outcomes.