Field Service Technician: Equipment Install & Repair

Ecolab; Philadelphia (Philadelphia County); On-site; USD 59,000 - 88,000; Full time

Benefits offered by this job

Company vehicle

Benefits package

Paid training

Job summary

Ecolab is seeking a Field Service Technician to join the Philadelphia market. This field-based role involves service, installations, maintenance, and issue resolution across Institutional segments.

You will support customers, maintain brand standards, and collaborate with sales and service teams to enhance the customer experience. Minimum qualifications include a high school diploma, 2 years of service-related experience, and a valid driver’s license.

Qualifications

• High School Diploma or equivalent.
• 2 years of service-related experience.
• Current and valid Driver’s License with no restrictions.
• No Immigration Sponsorship available for this position.
• Availability to work overnight shifts and provide emergency call assistance.

Responsibilities

• Provide service-intensive support to customers across the market.
• Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
• Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders.
• Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards.
• Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance.
• Complete accurate and timely documentation for all work performed.
• Communicate Ecolab’s total value to customers and strengthen customer relationships.
• Partner with sales, distribution, and service teams to improve responsiveness, reduce friction, and deliver a consistent customer experience.

Education

High School Diploma or equivalent

Job description

Ecolab is seeking a Field Service Technician to join the Philadelphia market. This field-based role involves service, installations, maintenance, and issue resolution across Institutional segments.

You will support customers, maintain brand standards, and collaborate with sales and service teams to enhance the customer experience. Minimum qualifications include a high school diploma, 2 years of service-related experience, and a valid driver’s license.