Field Service Technician: Equipment Install & Repair (Vehicle Provided)

Ecolab; West Virginia; On-site; USD 65,000 - 97,000; Full time

Benefits offered by this job

Company vehicle for business use

Paid training

Benefits package

Job summary

Ecolab is hiring a field-based Service Technician to support customers across the market, with travel to local regions. You will install, repair, and maintain warewashing, laundry, and dispensing equipment, ensuring reliable operations and customer satisfaction.

You will handle emergency service requests, manage parts and inventory, document work accurately, and communicate value while collaborating with sales and service teams to deliver a consistent customer experience.

Qualifications

• High School Diploma or equivalent.
• 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
• Current and valid Driver’s License with no restrictions.
• No Immigration Sponsorship available for this position.
• Availability to work overnight shifts and provide emergency call assistance which may occur at night, on weekends and over holidays.

Responsibilities

• Provide service-intensive support to customers across the market.
• Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
• Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently.
• Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards.
• Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance.
• Complete accurate and timely documentation for all work performed.
• Communicate Ecolab’s total value to customers and strengthen customer relationships.
• Partner with sales, distribution, and service teams to improve responsiveness, reduce friction, and deliver a consistent customer experience

Skills

Customer service

Maintenance

Problem solving

Team collaboration

Education

High School Diploma or equivalent

Tools

General maintenance tools

Vehicle maintenance procedures

Job description

Ecolab is hiring a field-based Service Technician to support customers across the market, with travel to local regions. You will install, repair, and maintain warewashing, laundry, and dispensing equipment, ensuring reliable operations and customer satisfaction.

You will handle emergency service requests, manage parts and inventory, document work accurately, and communicate value while collaborating with sales and service teams to deliver a consistent customer experience.