Field Service Technician - Injection Molding Expert

ENGEL North America; Indianapolis (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401k with match

PTO (3+ weeks)

Employer paid life insurance

Long and short-term disability

Vehicle program (monthly stipend + mil

Per diem on travel

Cell phone

Laptop

Occasional travel

HSA contribution

Dependent and Health FSA

Vacation and holiday pay

Job summary

ENGEL North America seeks a seasoned Service Technician to install, service, and train customers at their sites. You will lead troubleshooting of injection molding machines and robots, perform safety checks, and guide customers on proper operation.

The role requires 5+ years in injection molding field service, excellent diagnostic skills, and the ability to travel as needed. A high school diploma is required, with higher degrees preferred. ENGEL offers robust benefits and strong career growth.

Qualifications

• High School Diploma Required; Associate or Bachelor’s degree preferred.
• 5+ years in injection molding troubleshooting or field service experience.
• Experience with injection molding machines and related electrical/mechanical systems.

Responsibilities

• Troubleshoots and repairs injection molding machines and robots, including conducting tests and inspections on all mechanical, hydraulic, pneumatic, electrical, and electronic or software components including calibrations to optimize performance. Performs software and hardware installations.
• Performs all safety checks on equipment.
• Educates customers on equipment and instructs on proper operation.
• Manages resolution of customer issues, including order and installation of replacements parts as necessary.
• Orders replacement parts with diagnoses of problems with control systems and develops an organized approach to solving machine problems and repairs/replaces parts as required.
• Instructs other Service Technicians and/or customer operators on the maintenance and safe operations of injection molding systems.
• Communicates on an ongoing basis with Central Service/Manufacturing/Parts Center to obtain answers to problems encountered in the field.
• Provides written reports on a regular basis to the Service Manager.

Skills

Injection molding

Troubleshooting

Electrical systems

Hydraulic systems

Mechanical systems

Robotics

Customer training

Blueprints & schematics

Microprocessor programming

Communication

Education

High School Diploma

Associate or Bachelor’s degree preferred

Tools

ENGEL machines

Robotics equipment

Job description

ENGEL North America seeks a seasoned Service Technician to install, service, and train customers at their sites. You will lead troubleshooting of injection molding machines and robots, perform safety checks, and guide customers on proper operation.

The role requires 5+ years in injection molding field service, excellent diagnostic skills, and the ability to travel as needed. A high school diploma is required, with higher degrees preferred. ENGEL offers robust benefits and strong career growth.