Field Service Technician II: Travel-Ready Equipment Expert

Federal Mfg; EE. UU.; A distancia; USD 41.000 - 55.000; Jornada completa

Descripción de la vacante

Bartelt Packaging, A ProMach Company, is seeking a Field Service Technician II to install, repair and service our packaging machinery across the United States. The role includes traveling to customer sites, training operators, and providing on-site program adjustments while ensuring safety and quality standards.

You will collaborate with customers and internal teams to deliver reliable, high-performance equipment and responsive service.

Formación

• Technical associate degree or equivalent combination of education and experience.
• Minimum of 3 years experience in machinery repair.
• Willingness to travel extensively within the US and, from time to time, internationally.
• Good communication and interpersonal skills with a customer service focus.
• Proficiency in Windows and MS software (Word, Excel, Outlook).

Responsabilidades

• Install, repair and troubleshoot Bartelt equipment.
• Direct and oversee customer personnel during installations or servicing.
• May provide on-site customization of machine programs.
• Occasionally maintain a 24-hour on-call status and provide support.
• Provide customer training regarding operation and service of our machinery.
• Assist customers with aftermarket parts needs in the field.

Conocimientos

Communication

Customer service

Mechanical knowledge

PLC programming

Educación

Associate degree or equivalent

Herramientas

MS Office

Descripción del empleo

Bartelt Packaging, A ProMach Company, is seeking a Field Service Technician II to install, repair and service our packaging machinery across the United States. The role includes traveling to customer sites, training operators, and providing on-site program adjustments while ensuring safety and quality standards.

You will collaborate with customers and internal teams to deliver reliable, high-performance equipment and responsive service.