Field Service Technician — Packaging Automation

Bartelt Packaging LLC; Florida; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical & dental benefits

Life insurance

Paid time off

401(k) with company match

Job summary

Bartelt Packaging LLC, a ProMach company, seeks a Field Service Technician to support customers across the Milwaukee, Madison, and Green Bay regions. You will install, service, and start up Bartelt equipment, and train customer personnel on operation and maintenance.

The role requires strong mechanical skills, at least 3 years in machinery repair, and willingness to travel extensively within the US (and internationally when needed). ProMach offers comprehensive benefits and growth opportunities.

Qualifications

• Technical, Associate degree or equivalent combination of education and experience.
• Minimum of 3 years experience in machinery repair.
• Willing to travel extensively within the US and, from time to time, internationally.
• Good communication & interpersonal skills and a strong customer service focus.
• Proficiency in Windows & MS software (Word, Excel, Outlook).
• Excellent customer service skills; ability to train customer personnel on equipment.
• Prefer experience in flexible packaging material machinery.
• PLC programming experience preferred.
• Familiarity with PLC/PC systems helpful.

Responsibilities

• Install, integrate, repair and troubleshoot flexible machinery of a complex design.
• Ensure all established inspection, testing, quality and operating specifications are met.
• Directs and or oversees customer’s personnel during plant machinery installations and integrations or servicing.
• May provide on-site customizing of machine programs by revising programs to meet the customer needs.
• Occasionally maintain a 24-hour on-call status and provide customer technical telephone support.
• Will provide factory floor support when not providing customer field service support/travel.
• Provide customer training regarding the operation & service of our machinery.
• Assist customers with aftermarket parts needs will in the field.

Skills

Communication skills

Customer service

Windows MS Office

Travel readiness

Machinery repair

PLC programming

Education

Associate degree or equivalent

Tools

PLC/PC systems

Job description

Bartelt Packaging LLC, a ProMach company, seeks a Field Service Technician to support customers across the Milwaukee, Madison, and Green Bay regions. You will install, service, and start up Bartelt equipment, and train customer personnel on operation and maintenance.

The role requires strong mechanical skills, at least 3 years in machinery repair, and willingness to travel extensively within the US (and internationally when needed). ProMach offers comprehensive benefits and growth opportunities.