Field Service Technician II — Travel‑Heavy Packaging Machinery

Bartelt Packaging

Sarasota (FL)

On-site

USD 45,000 - 65,000

Full time

2 days ago

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Benefits offered by this job

Medical and dental

Life insurance

Paid time off

401(k) match

Job summary

Bartelt Packaging, a ProMach Company, is seeking a Field Service Technician to repair, maintain and start-up Bartelt equipment across our customer sites in the United States and beyond. You will travel extensively, diagnose complex machinery, train customer personnel, and collaborate with our service and parts teams to ensure smooth installations and ongoing performance.

We value hands-on problem solving, strong communication, and a customer-first mindset; a technical degree and at least three

Qualifications

Technical degree or equivalent combination of education and experience.
Minimum of 3 years experience in machinery repair.
Willing to travel extensively within the US and internationally.
Proficiency in Windows & MS Office (Word, Excel, Outlook).

Responsibilities

Install, integrate, repair and troubleshoot flexible machinery of complex design.
Direct customer’s personnel during installations and servicing (repair and/or troubleshooting).
On-site customization of machine programs to meet customer needs.
Occasionally maintain a 24-hour on-call status and provide customer technical telephone support.
Provide factory floor support when not providing customer field service support/travel.
Provide customer training regarding operation & service of our machinery.
Assist customers with aftermarket parts needs in the field.