Packaging Automation Field Technician

Pro Mach, Inc.; Milwaukee (WI); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Bartelt Packaging, A ProMach Company, is seeking a Field Service Technician to repair, install and start up packaging equipment across Milwaukee/Madison/Green Bay areas. You will travel to customer sites, train staff and ensure equipment meets specifications.

The role requires 3+ years in machinery repair, ability to travel extensively in the US and internationally, and strong customer service and communication skills. ProMach offers competitive benefits and growth opportunities.

Qualifications

• Technical or associate degree required.
• Minimum 3 years experience in machinery repair.
• Willingness to travel extensively in the US and internationally.
• Strong customer service and communication skills.
• Proficiency in Windows & MS Office.
• Experience with flexible packaging machinery preferred.

Responsibilities

• Install, integrate, repair and troubleshoot packaging equipment.
• Direct customer personnel during installations or servicing.
• Provide on-site customization of machine programs as needed.
• Train customers on operation and service of equipment.
• Assist customers with aftermarket parts needs in the field.
• Occasionally maintain 24-hour on-call status and provide technical support.

Skills

Mechanical principles

Customer service

Communication

Windows & MS Office

Education

Technical Associate degree or equivalent

Tools

PLC programming

PC systems

Job description

Bartelt Packaging, A ProMach Company, is seeking a Field Service Technician to repair, install and start up packaging equipment across Milwaukee/Madison/Green Bay areas. You will travel to customer sites, train staff and ensure equipment meets specifications.

The role requires 3+ years in machinery repair, ability to travel extensively in the US and internationally, and strong customer service and communication skills. ProMach offers competitive benefits and growth opportunities.