Field Service Technician II - Travel‑Ready Machinery Repair

Bartelt Packaging; Sarasota (FL); On-site; USD 41,000 - 55,000; Full time

Job summary

Bartelt Packaging, a ProMach Company, is seeking a Field Service Technician II to join its team. This role travels to install, repair, maintain and start-up Bartelt equipment, serving as the key link between customers and the company.

The successful candidate will troubleshoot complex packaging machinery, train customer staff, and travel extensively within the US and internationally when required. A technical associate degree and at least 3 years in machinery repair are expected, with strong

Qualifications

• Technical, Associate degree or equivalent combination of education and experience.
• Minimum of 3 years experience in machinery repair.
• Willing to travel extensively within the US and, from time to time, internationally.
• Good communication & interpersonal skills and a strong customer service focus.
• Proficiency in Windows & MS software (Word, Excel, Outlook).
• Prefer experience in flexible packaging material machinery.
• PLC programming experience preferred.
• Familiarity with PLC/PC systems helpful.
• Must reside within an hour of a major airport.

Responsibilities

• Install, repair and troubleshoot flexible machinery of complex design, requiring high technical skill.
• Ensure all inspection, testing, quality and operating specs are met.
• Direct and oversee customer personnel during installations and servicing.
• May customize machine programs to meet customer needs.
• Occasionally maintain on-call status and provide tech support by phone.
• Provide factory floor support when not on-site with customers.
• Train customers on operation and service of our machinery.
• Assist customers with aftermarket parts in the field.

Skills

Field service

Customer service

Windows & MS Office

Communication

Travel ready

Education

Technical associate degree or equivalent

Tools

PLC programming

Machinery troubleshooting

Job description

Bartelt Packaging, a ProMach Company, is seeking a Field Service Technician II to join its team. This role travels to install, repair, maintain and start-up Bartelt equipment, serving as the key link between customers and the company.

The successful candidate will troubleshoot complex packaging machinery, train customer staff, and travel extensively within the US and internationally when required. A technical associate degree and at least 3 years in machinery repair are expected, with strong