Field Service Technician II — Packaging Machinery (Travel)

Bartelt Packaging LLC; Sarasota (FL); On-site; USD 41,000 - 55,000; Full time

Job summary

Bartelt Packaging LLC, a ProMach company, seeks a Field Service Technician II to install, repair, and start up Bartelt packaging equipment at customer sites across the United States. The role requires travel to client locations and strong mechanical and electrical troubleshooting skills.

You’ll work closely with customers, provide on-site training, and support modular packaging systems. A technical associate degree and 3+ years in machinery repair are preferred; PLC experience and proficiency in

Qualifications

• Technical, Associate degree or equivalent combination of education and experience.
• Minimum of 3 years experience in machinery repair.
• Willing to travel extensively within the US and, from time to time, internationally.
• Good communication & interpersonal skills and a strong customer service focus.
• Proficiency in Windows & MS software (Word, Excel, Outlook).
• Excellent customer service skills; ability to train customer personnel on equipment.
• Prefer experience in flexible packaging material machinery.
• PLC programming experience preferred.
• Familiarity with PLC/PC systems helpful.
• Must reside within an hour of a major airport.

Responsibilities

• Installation, integration, repair and troubleshoot flexible machinery of a complex design requiring a high level of technical skill/knowledge and independent problem-solving skills.
• Ensure all established inspection, testing, quality and operating specifications are met.
• Directs and or oversees customer’s personnel during plant machinery installations and integrations or servicing (repair and/or troubleshooting).
• May provide on-site customizing of machine programs by revising programs to meet the customer needs.
• Occasionally maintain a 24-hour on-call status and provide customer technical telephone support.
• Will provide factory floor support when not providing customer field service support/travel.
• Provide customer training regarding the operation & service of our machinery.
• Assist customers with aftermarket parts needs will in the field.

Skills

Communication

Customer service

Mechanical knowledge

Windows/MS Office

Team collaboration

Education

Associate degree

Tools

PLC programming

Job description

Bartelt Packaging LLC, a ProMach company, seeks a Field Service Technician II to install, repair, and start up Bartelt packaging equipment at customer sites across the United States. The role requires travel to client locations and strong mechanical and electrical troubleshooting skills.

You’ll work closely with customers, provide on-site training, and support modular packaging systems. A technical associate degree and 3+ years in machinery repair are preferred; PLC experience and proficiency in