Field Service Technician II — On-Site Repairs & Installations

SCIENTIFIC GAMES; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Scientific Games is seeking a Field Service/Support Technician to perform client-site servicing, repair, and installation of company products. This role provides technical support, diagnoses failures, and prepares reports on serviceability issues to minimize downtime.

The position involves a hands-on role with hardware and software, field travel, and adherence to regulatory requirements. Equal opportunity employer and background checks may be required.

Qualifications

• Must have a high school diploma or equivalency.
• 3+ years of related experience.
• Able to lift up to 50 pounds and operate standard workspace equipment.

Responsibilities

• Perform client-site servicing, repair, and installation of company products.
• Provide technical support to customers on operational aspects of system equipment.
• Diagnose mechanical, hardware, software, and systems failures using established procedures.
• Prepare reports analyzing failure trends and serviceability issues.

Education

High School Diploma or Equivalent

Job description

Scientific Games is seeking a Field Service/Support Technician to perform client-site servicing, repair, and installation of company products. This role provides technical support, diagnoses failures, and prepares reports on serviceability issues to minimize downtime.

The position involves a hands-on role with hardware and software, field travel, and adherence to regulatory requirements. Equal opportunity employer and background checks may be required.