Field Service Technician II — On-Site Equipment Repair Pro

Canon U.S.A., Inc.; Memphis (TN); On-site; USD 28,929 - 42,705; Full time

Job summary

Canon U.S.A., Inc. is seeking a Field Service Technician II in Memphis, TN. You will diagnose mechanical, software, network, and system issues, service and repair equipment to Canon standards, and maintain knowledge across product groups.

This full-time on-site role requires 1–2 years' related experience, ability to travel, lift 50 pounds, and work rotating shifts including on-call. The position emphasizes responsive, accurate field and shop support and adherence to security requirements.

Qualifications

• HS Diploma or GED required.
• 1–2 years related experience.
• Willing to complete PDIF (Printing and Digital Imaging Foundations) new-hire class.
• Must have a valid driver’s license and ability to travel.

Responsibilities

• Diagnose basic mechanical, software, network, and system failures using established procedures.
• Service and repair designated equipment to Canon standards and specifications.
• Maintain working knowledge of multiple product groups and basic troubleshooting skills.
• Meet customer demands by providing efficient, responsive field/shop/on-site maintenance.
• Maintain all technical information, Field Service Reports, Expense Reports, and Canon property.

Skills

Travel readiness

Shift work flexibility

Physical stamina

Education

High school diploma or GED

Job description

Canon U.S.A., Inc. is seeking a Field Service Technician II in Memphis, TN. You will diagnose mechanical, software, network, and system issues, service and repair equipment to Canon standards, and maintain knowledge across product groups.

This full-time on-site role requires 1–2 years' related experience, ability to travel, lift 50 pounds, and work rotating shifts including on-call. The position emphasizes responsive, accurate field and shop support and adherence to security requirements.