Field Service Technician II: Laptop/Printer & POS Repair

Spectraforce Technologies, Inc.; Providence (RI); On-site; USD 28,000 - 39,000; Full time

Job summary

Spectraforce Technologies, Inc. is seeking a Field Service Technician II to service Providence, RI and surrounding areas. You will perform break-fix repairs on laptops, laser printers, POS equipment, and related devices, ensuring quick diagnostics and professional service at customer sites.

The role requires reliable transportation, willingness to travel across RI/MA, and 24/7 availability. A customer-first mindset, strong communication, and basic network support skills are valued; CompTIA A+ or

Qualifications

• Minimum 3 years of field service/IT repair experience or tech-school graduate.
• Excellent customer service and communication skills.
• Willingness to travel to multiple customer sites; reliable transportation.
• 24/7 availability and on-call as needed.

Responsibilities

• Perform break-fix repairs on laptops, laser printers, POS equipment at customer sites.
• Drive to service sites and manage on-site repairs and replacements.
• Provide professional customer service and clear repair updates.

Skills

Customer service

IT Field Technician

Laptop repair

Laser printer repair

POS equipment repair

Network equipment

Reliable transportation

On-call readiness

Education

CompTIA A+

Printer+

Network+

Tools

ClearVision/FieldVision

Job description

Spectraforce Technologies, Inc. is seeking a Field Service Technician II to service Providence, RI and surrounding areas. You will perform break-fix repairs on laptops, laser printers, POS equipment, and related devices, ensuring quick diagnostics and professional service at customer sites.

The role requires reliable transportation, willingness to travel across RI/MA, and 24/7 availability. A customer-first mindset, strong communication, and basic network support skills are valued; CompTIA A+ or