Level II IT Technician: On-Site & Remote Support

Automated Business Machines, LLC; Warwick (RI); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Health Insurance

Paid time off

Holidays

Job summary

Automated Business Solutions in Rhode Island is seeking a Level 2 IT Technician to deliver expert IT services both remotely and on-site. You will support clients primarily in RI, with potential travel in the Tri-State area, and collaborate with various vendors while maintaining reliability and a strong work ethic.

The role requires 2+ years MSP/Field Technician experience, solid communication, and a willingness to pursue required certifications.

Qualifications

• 2+ years MSP or Field Technician experience preferred.
• Strong written and oral communication skills.
• Current industry certifications preferred.

Responsibilities

• Provide expert IT services both remotely and on-site.
• Support RI clients with potential travel in the Tri-State area.
• Maintain a self-motivated work ethic.
• Possess reliable transportation.
• Work with various software and hardware vendors for support.

Skills

MSP Experience or Field Technician

Communication

Certifications Preferred

Independent Work

Tools

VMware

Hyper-V

Office 365

Exchange Server

Azure

Networking

Printers/Scanners

Backups

Job description

Automated Business Solutions in Rhode Island is seeking a Level 2 IT Technician to deliver expert IT services both remotely and on-site. You will support clients primarily in RI, with potential travel in the Tri-State area, and collaborate with various vendors while maintaining reliability and a strong work ethic.

The role requires 2+ years MSP/Field Technician experience, solid communication, and a willingness to pursue required certifications.