On-Site Printer Technician — Hands-On Repair & Growth

MyCareer+; Providence (RI); On-site; USD 68,770,000 - 74,501,000; Full time

Job summary

MyCareer+ in Providence, RI is seeking a Print Service Technician to troubleshoot, repair, and maintain printers and multifunction devices on-site. The role emphasizes hands-on technical work, efficient issue resolution, and delivering a positive customer experience.

The ideal candidate has experience repairing printers/copiers, strong mechanical skills, and the ability to manage multiple service calls in a fast-paced environment.

Qualifications

• Hands-on experience repairing and servicing printers, copiers, or multifunction office equipment.
• Strong mechanical aptitude and troubleshooting skills.
• Knowledge of network-connected print devices is a plus.
• Excellent customer service, communication, organization, and time management skills.
• Ability to work independently and manage multiple service calls in a fast-paced environment.

Responsibilities

• Respond to on-site service requests in a timely and professional manner.
• Diagnose, troubleshoot, repair, and maintain a variety of printers and multifunction devices.
• Perform scheduled preventative maintenance to maximize equipment performance and uptime.
• Maintain accurate service records, repair documentation, and maintenance logs.
• Assist with inventory management for replacement parts, supplies, and service equipment.
• Utilize technical documentation and manufacturer resources to identify and resolve equipment issues.
• Communicate effectively with customers and provide outstanding technical support.

Skills

Printer repair

Mechanical troubleshooting

Printer networking

Customer service

Time management

Independent work

Job description

MyCareer+ in Providence, RI is seeking a Print Service Technician to troubleshoot, repair, and maintain printers and multifunction devices on-site. The role emphasizes hands-on technical work, efficient issue resolution, and delivering a positive customer experience.

The ideal candidate has experience repairing printers/copiers, strong mechanical skills, and the ability to manage multiple service calls in a fast-paced environment.