Field Service Technician I: Electromechanical Equipment

Crane Payment Innovations Inc.; Albuquerque (NM); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Technician Incentive Compensation Plan

Company provided vehicle

Paid time off

Sick time off

Medical, dental, & vision insurance

401K with Company contribution

Training

Job summary

Crane Payment Innovations (CPI) in Albuquerque seeks a Field Service Technician I to service and maintain coin & currency equipment at client sites. You will travel approx 90% to customer locations, diagnose issues and perform preventative maintenance.

Ideal candidates have 1+ year in field service, strong electromechanical aptitude, and solid communication skills. Willingness to travel and lift up to 50 pounds is required; company vehicle provided.

Qualifications

• 1+ years of working in Technical/Field Service position or similar technical profession
• Impeccable Integrity
• Must be able to access highly secured environments; licenses may be necessary
• Strong electromechanical aptitude
• Excellent verbal and written communication skills with a customer-first attitude
• Personable and able to work with others at all levels
• Attention to detail and ability to prioritize work
• Proficient in iOS, MS Office and Windows OS
• Ability to set and track goals independently and work as a team
• Able to meet project deadlines

Responsibilities

• Service, upgrade and perform preventative maintenance on company electromechanical equipment
• Travel by vehicle, daily, to client sites (90%) with overnight travel as needed (10%)
• Work with branch employees to satisfy client needs
• Address customer service requests within contract response time
• Extended hours coverage and on-call duties where applicable
• Safeguard and maintain vehicle parts inventory
• Maintain vehicle cleanliness and service intervals
• Safeguard company assets including tablet and mobile phone
• All other duties as required

Skills

Field Service Experience

Electrical/Mechanical Aptitude

Customer Service

Communication Skills

Problem Solving

Goal Setting

Team Player

Tools

iOS

MS Office

Windows OS

Job description

Crane Payment Innovations (CPI) in Albuquerque seeks a Field Service Technician I to service and maintain coin & currency equipment at client sites. You will travel approx 90% to customer locations, diagnose issues and perform preventative maintenance.

Ideal candidates have 1+ year in field service, strong electromechanical aptitude, and solid communication skills. Willingness to travel and lift up to 50 pounds is required; company vehicle provided.