Field Service Technician: Equipment Install & Repair

Ecolab; Missouri; On-site; USD 59,000 - 88,000; Full time

Benefits offered by this job

Company vehicle for business use

Benefits package starting Day 1

Stock purchase plan

Pension plans

Job summary

Ecolab is hiring a Field Service Technician to join our Institutional team serving the Kansas City market. You will perform installations, maintenance, and service on warewashing, laundry, and dispensing equipment, and handle emergency service requests across KC and surrounding areas.

The role requires a valid driver’s license, 2 years of service-related experience, and the ability to work overnight shifts, including weekends and holidays.

Qualifications

• 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
• Current and valid Driver’s License with no restrictions.
• No Immigration Sponsorship available for this position.
• Availability to work overnight shifts and provide emergency call assistance which may occur at night, on weekends and over holidays.

Responsibilities

• Provide service-intensive support to customers across the market, including aligned and centralized customers.
• Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
• Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently.
• Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards.
• Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance.
• Complete accurate and timely documentation for all work performed.
• Communicate Ecolab’s total value to customers and strengthen customer relationships.
• Partner with sales, distribution, and service teams to improve responsiveness, reduce friction, and deliver a consistent customer experience.

Skills

Service experience

Troubleshooting

Equipment installation

Preventive maintenance

Customer service

Education

High School Diploma or equivalent

Job description

Ecolab is hiring a Field Service Technician to join our Institutional team serving the Kansas City market. You will perform installations, maintenance, and service on warewashing, laundry, and dispensing equipment, and handle emergency service requests across KC and surrounding areas.

The role requires a valid driver’s license, 2 years of service-related experience, and the ability to work overnight shifts, including weekends and holidays.