Field Service Technician — Equipment Install & Maintenance

Ecolab; Aurora (IL); On-site; USD 65,000 - 97,000; Full time

Job summary

Ecolab in Chicago, IL is seeking a Field Service Technician to join our Institutional team. You will deliver high-quality on-site service, install and maintain warewashing and related equipment, and resolve issues to ensure customer programs run smoothly.

This role requires a valid driver's license, willingness to work overnight shifts, and the ability to travel within the Chicago market. You’ll gain access to comprehensive benefits, a company vehicle, and ongoing training to advance your

Qualifications

• High School Diploma or equivalent.
• 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
• Current and valid Driver’s License with no restrictions.
• No Immigration Sponsorship available for this position.
• Availability to work overnight shifts and provide emergency call assistance which may occur at night, on weekends and over holidays.

Responsibilities

• Provide service-intensive support to customers across the market, including aligned and centralized customers.
• Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
• Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently.
• Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards.
• Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance.
• Complete accurate and timely documentation for all work performed.
• Communicate Ecolab’s total value to customers and strengthen customer relationships.
• Partner with sales, distribution, and service teams to improve responsiveness, reduce friction, and deliver a consistent customer experience.

Education

Associate’s degree or other advanced education or certifications

Job description

Ecolab in Chicago, IL is seeking a Field Service Technician to join our Institutional team. You will deliver high-quality on-site service, install and maintain warewashing and related equipment, and resolve issues to ensure customer programs run smoothly.

This role requires a valid driver's license, willingness to work overnight shifts, and the ability to travel within the Chicago market. You’ll gain access to comprehensive benefits, a company vehicle, and ongoing training to advance your