Field Service Technician — Competitive Pay & Benefits

WOW!; Wando (SC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Performance bonuses

Comprehensive benefits (medical,Dental

Vision coverage

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Employee broadband discounts

Company-provided tools and uniforms

Career growth opportunities

Job summary

WOW! is hiring a Field Service Technician to install, troubleshoot, and support internet, TV, and phone services for customers in their homes and businesses across your service area. You'll work independently in the field, explaining technical details in plain language, and ensuring high-quality service while meeting safety standards.

A valid driver's license and hands-on tool skills are essential. The role offers performance bonuses, benefits, and growth opportunities with WOW!, as you help

Qualifications

• Ability to explain technical information clearly to customers.
• Flexible schedule including evenings and weekends.
• Ability to read maps and navigate service areas.

Responsibilities

• Install, operate, and troubleshoot WOW! services in customer homes.
• Educate customers on using equipment and services.
• Document work orders and service records.
• Follow safety standards and maintain company equipment.

Skills

Customer service

Communication

Independent worker

Map reading / navigation

Tool usage

Driver's license

Testing equipment familiarity

Tools

Signal level meters

Volt-Ohm meters

Spectrum analyzers

Job description

WOW! is hiring a Field Service Technician to install, troubleshoot, and support internet, TV, and phone services for customers in their homes and businesses across your service area. You'll work independently in the field, explaining technical details in plain language, and ensuring high-quality service while meeting safety standards.

A valid driver's license and hands-on tool skills are essential. The role offers performance bonuses, benefits, and growth opportunities with WOW!, as you help