Field Service Technician

Milwaukee Succeeds; Milwaukee (WI); Remote; USD 60,000 - 85,000; Full time

Job summary

Mazak Corporation is seeking a Field Service Technician to install CNC lathes and machining centers at customer sites and provide training and warranty/service support from a home base in the Milwaukee area. The role requires travel from home with overnight stays and reports to the Midwest Technology Center in Schaumburg, IL.

Essential duties include installing, diagnosing, repairing, testing, and training customers on machine functions, with focus on CNC systems and hydraulics/pneumatics.

Qualifications

• 2-year technical training in electronics, mechanical or machine tool assembly.
• High school diploma.
• Minimum 5 years of experience in CNC maintenance and repair.
• Read/understand engineering drawings.
• Ability to read PLC and hydraulic/pneumatic circuits.

Responsibilities

• Install machines and accessories at customer sites with assembly, leveling, aligning and wiring.
• Diagnose and repair mechanical, electrical and software problems at customer sites.
• Test operation of machines after installation or repair.
• Train customers on functions of the machines.
• Learn new machine features as they become available.
• Prepare reports documenting installation, problem assessment, repairs and parts installed.
• Travel is required with overnight or multi-night stays.
• Utilize test equipment for troubleshooting and validation.

Skills

CNC maintenance

Reading drawings

PLC knowledge

Troubleshooting

Lifting 50+ lbs

Education

2-year technical training

High school diploma

Job description

Mazak Corporation is currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Midwest Technology Center in Schaumburg, IL. Duties involve overnight travel from home to various customer facilities, located primarily in the Milwaukee, WI area. Travel is required.

Scope and Responsibilities:

Essential duties include, but not limited to the following:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc....

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly
• High School Diploma

Skills:

• 5 years experience in CNC maintenance and repair
• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.